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warranty, or under such remedy, shall be limited, at Laminex’s option, in any one or more of the ways permitted by the legislation where so permitted: (a) if the breach relates to any essastone product; (i) the replacement of that essastone product or supply of similar product; or (ii) the repair of that essastone product; or (iii) the payment of the cost of replacing that essastone product with similar product; or (iv) the payment of the cost of having the essastone product repaired; and (b) if the breach relates to services: (i) the supply of the services again; or (ii) the payment of the cost of having the services supplied. 9 Please note that the benefits given by this warranty are in addition to other rights and remedies of the person under a law in relation to the goods or services to which this warranty relates. This warranty should not therefore be read as an exclusive statement of the rights of the original purchaser or any other person. 10 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 11 The warranty does not cover any other product used or installed in connection with the essastone product. 12 This warranty is not transferable or assignable. 13 Any inquiries regarding this warranty should be sent to essastone Warranties, Laminex, P.O. Box 407, Doncaster, VIC 3108. Inquiries can also be made by calling 132 136 or emailing enquiries@laminex.com.au. 14 To claim this warranty, please send the following written details to the address set out above: • Your name, address and telephone number • Place where the essastone product was purchased and amount you paid for it. Please also provide a copy of your proof of purchase • If the essastone product has been installed - the address at which it was installed, the date of installation, the name of the person and company that installed it, the quantum of the labour charges necessary for the repair or replacement of the essastone product (including any quotes you have obtained verifying the labour charges) • Description of how the essastone product is defective and when you found out that it was defective. Please also provide any photographs taken of the defect(s).